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Unified Communications & Collaboration

What should you look for in a UCC system?

A unified communications system should reduce your costs significantly, increase your employee’s productivity, reduce the time wasted on useless operations, and revolutionize the way users work with customers.

Wildix cloud-based UC&C system is the most cutting edge and complete communications system available today. With tools like website integration and CRM integration a Wildix UC&C system will streamline your processes, reduce employee travel, and increase sales. UC&C is no longer an advantage only available to large enterprises: today, even small to mid-sized companies can benefit from these strategic tools.

Increase Business

In today’s market place customers would rather find you on the internet than call you on the phone. But after going on your site and navigating around for a bit, nothing usually comes of it.

To transform your website into a call center, you must make it simple for a customer to contact you. Wildix is the only UC system that allows web visitors to call you, start a text or video chat, share documents, and more…directly from your website. Wildix uses the most updated and secure technology for direct two-way communication with your web visitors. WebRTC KITE by WILDIX integrates your PBX with your website, ensuring you’ll never miss a call and allowing you to increase your conversion rate.

Increased Efficiency

Up to 25% saved time in daily operations

Thanks to Unified Communications, your company is able to streamline employees’ daily processes. How? Managing waiting calls, avoiding clogged lines, easily share documents, employee “status” always visible, starting video conferences in order to avoid travel…these are just some of the solutions for the small, every-day office issues. And it can be integrated with your company’s management.
Wildix offers a tool that is always up to date, intuitive and easy to use, which allows you to increase productivity and cut the costs of a traditional phone system. And Wildix is easy to install on all your company workstations as it takes only a few minutes, without obstacles for employees nor interruption of service: all with a simple click.

Wildix is the first totally web-based solution and is also mobile-first: the Wildix App works on any smartphone operating system, in the office, at the airport, abroad – wherever you are supported by an internet connection.

Security

100% security with no further applications

Traditional phone systems and UC&Cs require the addition of SBC and VPN infrastructures to work remotely to protect your system from cyber attacks and external viruses.

SBCs and VPNs (dedicated hardware or software applications that sucres and governs the manner in which phone calls are initiated) are not included in the traditional PBX package you purchase and require constant maintenance and attention, otherwise, your data is in danger. You will end up spending more and increasing your risks. Failure to update these infrastructures can be extremely costly and cause more damage.

Your communications system must be inherently safe without requiring additional infrastructures.

Wildix is secure-by-design: it does not need SBCS or VPNS: voice and data are always protected because it is created with a native encryption system.