Business Phone Systems Portland CT

Business Phones Portland CT – Business Telephone Systems Portland CT – Office & Business Phone Systems – VoIP Provider Portland CT


Scouring the internet for a business phone system provider in Portland CT and still confused? Wondering if a VoIP system is right for your Portland CT business? As a business specializing in Connecticut office phone systems, we understand the value of responsive, knowledgeable service, and it’s at the core of the way we do business. At Teleworks Communications, Inc., we have over 25 years of experience in the business phone industry. We’ve seen how technology has evolved and we’re able to hand-pick solutions that meet your specific business needs.

Business Phone Systems Portland CT – Frequently Asked Questions

What exactly is “VoIP”?

VoIP “Voice Over Internet Protocol” transfers voice through the internet. In short, VoIP business calls are initiated and maintained through an internet connection. Nearly all business phone VoIP systems provide the basic needs of placing and receiving phone calls. However, not all can offer the additional features and benefits your business needs now and into the future. Learn more about what we can do for you as VoIP provider in Portland CT by clicking here.

I want to save money on my phone bill. Can you help?

Our Connecticut office phone systems are 50-70% less expensive than traditional business phones. Furthermore, our phone systems come with a lot of added features to improve your business productivity. Your existing internet connection is all that is required for VoIP lines. Because of this, your business is able to cancel local phone service and eliminate that monthly expense. Importantly, businesses which have multiple locations are able to get rid of local phone services at every location and operate an integrated business phone system across them all.

Should I be concerned about sound quality with a VoIP system?

There are a few outdated and false misconceptions regarding VoIP. The most prominent of these being that the sound quality of communication is not as good as plain old telephone service. While this may have been true twenty years ago, VoIP has made great strides and generally offers incredible HD sound quality. However, VoIP does count on bandwidth, so having a reliable internet provider and connection is important.

How do you address VoIP phone system security?

Due to fear of hackers and call hijacking, some businesses are afraid to make the shift to VoIP. However, basic security features can prevent these incidents. Securing VoIP phones with strong passwords and enabling network address translation (NAT) are two crucial steps. NAT is a feature that equips the VoIP devices with a private IP address. This creates a barricade between the devices from open internet traffic, preventing hackers from getting through. With over 25 years experience in the industry, you can rely on our expertise when choosing a business phone system in Portland CT.

Do VoIP systems come with customizable features?

Connecticut business phone systems are like computers. For instance, they provide hundreds of different features and tasks. However, many of these features are never used or needed. Therefore, it’s important to examine what features you are currently using and which will be needed in the future when comparing VoIP features. For this reason, our Connecticut business phone system team will determine which features are most important and will locate the systems which can handle those features most effectively. You can learn more about all of our different services by clicking here.

I still have a digital or analog phone. Do you provide digital phone system service and analog phone system service too?

Teleworks services digital, analog, and IP systems in Glastonbury. Some of the systems we service include: NEC DSX80, NEC DS2000, Lucent, AVAYA, Executone, Mitel, Shortel, Nortel, Toshiba, Panasonic, and Samsung.

Expensive POTS (plain old telephone lines) is required to operate analog and digital phone systems. Unfortunately, POTS come with many downsides. Firstly, operation is 3 to 5 times more expensive. Furthermore, the amount of callers is limited to the number of lines you have (causing busy signals), each satellite office requires its own set of lines to operate, and the infrastructure is dependent upon an old copper network. Although most analog and digital phone systems are being replaced by IP networks, our CT business phone system team offers support for these systems for current and new customers. We stock parts for many of the popular systems and continue to support and service these systems.

Let our Connecticut VoIP business phone company provide you better service and save you money on your phone systems.

We take care of everything.

  • Installation Services

You can trust our experienced installers in determining how much bandwidth you will need for voice-over-IP in your office.


Teleworks Business Communications provides the proper training for a smooth transition. We deliver the training you need in the ways you prefer.

  • Technical Support

With decades of experience serving thousands of satisfied customers, we provide the expertise to get the job done.

  • On-Site

Our goal is to help you succeed! We recognize that well supported networks and phone systems are essential.


Call Teleworks at 888-983-1701 or send us a message to start saving money today.

    Teleworks Business Communications VoIP serves Portland CT and surrounding areas, including Glastonbury, Middletown, and Hartford